We've put together something pretty special here at LINQ - an agile group of expert developers, customer support and quality assurance testers. There is a reason why so many school districts trust LINQ for their Finance and Human Resources software, and that’s because we are reliable, knowledgeable and easy to work with.
As Vice President, Adam oversees business strategy, development and implementation for the company. Adam, and his expert team of software engineers and quality assurance testers, is also responsible for making sure our software is a pleasure to use for our customers.
Director of Marketing & Sales
Margaret's focus is on brand awareness, marketing strategies and growing LINQ's already large client base. She brings a degree in Public Relations from North Carolina State University to her role. Margaret has a well-rounded background including both marketing and sales experience.
Director of Customer Support
Susan's main focus as Director of Support is to ensure every interaction a customer has with LINQ is a positive one. She accomplishes this by leading her diverse support team on day-to-day client interactions, and brings her advanced knowledge in software conversions and government accounting to your district each and every day.
Prior to LINQ, Jeff spent 15 years as a senior programmer for a manufacturing and software company. After working as the development team’s first level of contact for consulting and troubleshooting payroll processing, he has channeled his expertise to become the Development Manager. Jeff oversees the design and development process for the LINQ product line.
As an IT Project Manager for a large manufacturing company for 25 years, Mike oversaw the planning, scheduling and execution of all stages of enterprise software, hardware and system implementations. He now uses his expertise to develop and maintain LINQ.
Ted spent three years supporting our child nutrition product Meals Plus before his promotion to LINQ Software Developer. Using his experience in customer support, he can truly empathize with our customers’ needs and wants, ensuring our software exceeds our customers’ expectations.
Lyndsey specializes in determining the needs of our clients and state requirements, and in turn designing, documenting and testing new products and features, as well as improving existing features. She also focuses on special projects including the implementation, training and support of the Budget Builder module.
January brings her education in Information Technology and payroll experience to her role as a Quality Assurance Tester. She is responsible for developing test plans, manual testing of applications, and writing user manuals for new releases.
As a seasoned LINQ Support Team Member, experience as a trainer, program developer and customer support, he has garnered the respect as a mentor for team members and is a wealth of knowledge for clients. Tim is one of the team’s 'go-to' experts when troubleshooting the AS/400.
Lori has 6 years’ experience coordinating external evaluations for K-12 educational grants as the project & human resource manager for an educational evaluation company, after earning her Master of Public Administration from UNCW. Outside of her normal duties on support, she is fast becoming our lead trainer for new Charter Schools and LEAs converting to our Windows-based software.
Clint brings nine years’ experience with Pierce Group Benefits; his knowledge of payroll functions and employee benefits is valuable to North Carolina LEAs. His industry knowledge and experience will continue to enhance our commitment to providing the best support to customers.
Katie joined our Support Team following ten years of accounting and payroll experience. She’s worked in a wide array of fields, from teaching to technical support. Katie’s technical knowledge complements her advocacy for outstanding customer service and makes her a valuable member of the team.
Kevin’s skill set, which includes customer service, web development and records management for a global research organization make him an extraordinary addition to the LINQ Support Team. Kevin spent time working with records management, maintaining and updating electronic databases, before joining LINQ. Dedicated to providing solutions, you can count on Kevin to get the job done.
Tammy joins LINQ with a strong background of system training and payroll reporting along with valuable experience working with NC LEAs. Prior to LINQ, Tammy spent seven years with the NC Dept. of State Treasurer in the Retirement Payroll Services Division as an ORBIT Reporting Counselor. Tammy’s proven record of implementing, training & supporting the ORBIT system, along with her welcoming, kind personality make her an ideal asset to LINQ and our customers.
Prior to joining the LINQ development team, Keith worked more than 20 years developing and testing commercial software products. His experience with database management, client side development, and education software products has helped to sustain the successful delivery of our LINQ products. Keith graduated from UNCW with a double major in Computer Science and Mathematics.
Brandi joined LINQ with 11 years of customer service and employee training experience. Her practice and knowledge working with financial software systems adds value to her role on our support team. With the team, Brandi provides daily software support to LINQ users. Her personable style puts everyone she speaks with at ease. Brandi is a graduate of UNCW where she received her Bachelor’s in Elementary Education.